Traeger Pellet Furnace and Boiler Manufacturers

Shipping Policy


All orders are shipped within 72 hours Tuesday – Friday 8am – 5pm.


We use the following carriers to deliver our orders:

Canada Post


Order Tracking

If a tracking # is provided by the shipping carrier, it will show on your order. Please note that some orders will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. Feel free to call for a shipping quote if you are ordering a heavy item and would like a custom quote.

Back Orders

If an item goes on back order we will call you to see if you would like us to ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.